Course Number:

Credit Hours:

2

Course Title:

Operations Management

Course Description:

Examines decisions related to the design, running, and control of agile operations systems. Addresses the issues confronting operations managers whether in the service or the manufacturing sectors of the economy. Operations are of primary importance in the implementation of corporate strategy and fundamental to supply chain strategies for competitive advantage. Explores concepts, techniques, and models that support the operations manager’s job to provide customer-centric, innovative, high-quality products and services, on time and at a competitive cost. These include the effective and efficient allocation of resources, such as technology, information, manpower, materials, and equipment at different levels of the organization. Discusses the analysis of different types of processes, capacity and quality planning, project management, and materials management in a collaborative supply chain environment.